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Hi @xFeermx,
This is an issue we're aware of, and the team's currently working to get it addressed. Thanks for the post!
Edit: This should now be resolved, please relaunch if you're not seeing that show up correctly!
Hi @xFeermx,
This is an issue we're aware of, and the team's currently working to get it addressed. Thanks for the post!
Edit: This should now be resolved, please relaunch if you're not seeing that show up correctly!
Sorry you had to be subjected to that when you were just trying to play, @14Wanheda.
That type of language is absolutely unacceptable to us as well, and we do take action when it's brought to our attention.
If you didn't get a chance to report in-game, please feel free to check out the great info ...
Read moreHi @14Wanheda
If you do come across anyone who may potentially be breaking our rules, be sure to report them using our Help Article:
Report players for cheating, abuse, and harassment
... Read more
Hey @astronicat
To confirm do you see that nickname in the Steam or EA app clients? If not do you see it in the game at all?
If not, I'm not sure what stat your friend showed that contained that name do you possibly have a screenshot you can share?
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - '...
You will need to speak to our Terms of Service team @sunghee9401.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this butt...
Read moreHey @csj711
Apologies but to confirm are you wanting an update on a potential email you recieved about a report you made?
If so, as mentioned above we are unable to assist with reports here on Answers HQ, so we would not have additional information or details to share with you.
As I last mentioned, if you come across someone breaking our User Agreement or fair play rules please report them and the appropriate team can investigate.
Thanks!
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Unfortunately, we're not going to be able to help with this. If all 3 disputes have been used, the ban will need to stay in place.
Hello, @Jayger_TW
I'm sorry to say, we can't assist with banned accounts over Answers HQ. If you haven't submitted 3 disputes yet, you're welcome to submit another by following the instructions in the article here. Thank you.
... Read moreHi there, @PierrelyO
We're not able to help with hacked accounts over Answers HQ. You'll need to contact an advisor to get some assistance. Please follow the steps here to open a case with support.
You can find more information on bans in this ...
Read moreHi there, @TauntingRihno
We're not able to help with hacked accounts over Answers HQ. An advisor will need to assist with this. To get in touch with one, please follow the instructions here. Thank you.
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Hey @csj711
Thanks for taking a moment to reach out to the Apex Legends community here on Answers HQ!
To confirm if your account, or anyone you know, has potentially had their account access by someone else I would recommend reaching out to our support for further account assistance.
Create a support ticket on our help site with ...
Read moreHi there, @Reinertzen
Try these steps to contact an advisor:
Let me know if that helps or not. Thanks!
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