Apex Legends Dev Tracker

@aliciaharrs,

From what the email says there doesn't appear to be a ban on your account, so you should be ok to keep playing our games.

Wees aardig voor elkaar | Be kind to each other

Hey @aliciaharrs,

It looks like your account received a warning, which will be linked to it permanently. If your account has any active bans you can review them here:

https://help.ea.com/en/my-ban-history/

I've removed your attachment by the way. If you received a warning from our terms of service team for an inappropriate name, it's not a good idea to share that name on the forums as well.

...

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Hey @KEXGGG,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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@DeathSu1t 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-ba...

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Hello, @warslag 

 

Players need to be reported by using the instructions here.

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@tyo113 

 

Did you try incognito mode as I mentioned?

Hi @zacseszvok,

 

I'm sorry, we won't know why you were banned from the forums but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake. 

 

- EA_Lann...

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@tyo113 

 

Are you using a Chrome browser? If not, try that. It might be good to be in incognito mode as well. If you're using a mobile device, switch the browser to use desktop mode.

@tyo113 

 

You should be able to open a case at the link I provided. Choose your game and platform. Then, select missing content. That should let you open a case with an advisor.

Hi there, @tyo113 

 

We're not able to help with missing coins through Answers HQ. Please open a case with an advisor here to have this investigated. Thanks!

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@Roost3r117,

Origin codes are still redeemable on the EA app, that shouldn't be an issue.

Wees aardig voor elkaar | Be kind to each other

Hey @Roost3r117,

While progress is shared between your EA and Steam account, you will need to redeem and then launch the game via the EA app in order to get all of the content in the Champion's Edition. Also, just be careful that you're redeeming it to the right EA account. Once you've done all that, you'll see all the contents when you launch the game through Steam.

Wees aardig voor elkaar | Be kind to each other

Hey @TouLow,

When you say link your Xbox account to Steam, I assume you're referring to cross progression? Because if so, unfortunately Apex Legends doesn't support cross progression, and if you want to switch platforms you'll have to start from scratch.

Wees aardig voor elkaar | Be kind to each other

@havokbethygame 

 

Great. An advisor will respond when they have an update for you. If you have any other issues, please reach out again. Have a good rest of your day

Hi there, @havokbethygame 

 

Waiting on player means an advisor responded and is waiting for you to respond next. 

Hi @bbangseek,

 

I'm sorry to hear that. We're not able to investigate hacked account reports from the forums but if you're concerned someone's hacked your account, please go through resetting these security steps asap. Then ge...

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Hey @Alphabets,

It looks like there's an outage on the Apex servers at the moment. Hopefully they'll be able to get them back up soon.

Wees aardig voor elkaar | Be kind to each other

@Xubunnytwo 

 

FYI: That is a naughty word in another language and is filtered, thanks.

Hey there, this thread is pretty old so I'm locking it to prevent necroposting. Thanks. 

 

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The dev team has just posted an update going into further detail about this over on Reddit as well! Post mirrored below.  

Hey, Legends.

 

We recently ...

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