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Hey @Criptic-Kun you will need to speak with our TOS team in relation to any ban.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
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Hey @Criptic-Kun you will need to speak with our TOS team in relation to any ban.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @wusakeyy,
Unfortunately, any EA account sanctions cannot be discussed through the forum, but you will need to contact the Terms of Service department for this.
They will only be able to respond to the email associated with the EA-account.
The process to contact our ToS team can be found here: https://he...
Read moreHey @charliethegorila,
Thanks for sharing this with us, I can pass this report along to our team if anything changes let us know.
If you run into a new issue, please make a new post and provide as many details as possible and we can provide the most relevant information. If you would prefer to speak to a support advisor instead, check out the links below for how to reach out to one.
EA Help on Twitter
Read moreHi @robotrober,
I just moved your post over to the English boards to get you the right support in your language.
Regarding your Arena placements, a different system based on MMR is used. This article should explain it in a bit more detail:
https://www.ea.com/en-gb/games/apex-legends/news/arenas-ranked
...
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＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
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Hey @MysticOnLive you will need to speak with our TOS team in relation to issues such as this.
Darko
Hey, so there's a bug with the progress display, your progress is tracked on quite a few metrics and one is weighted too heavily for the progress tracker.
And as noted, the progress tracker shows cumulative lifetime progress, so often when hitting a new rank you'll appear to be much further along towards the next rank.
Hey @MysticOnLive you will need to speak with our TOS team in relation to any ban
If our TOS team have denied your appeals then there is nothing that we can do to change this.
The process to contact our ToS team can be found here: https://help.ea.com/...
Read more＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
I'm sorry but we won't know why you were banned from the forums. Can you take a look through your emails? There should be an email from Terms of Service that shares the general rule broken for example: ban applied for cheating/hacking/hate speech/etc.
- EA_Lanna
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＊Accept as Solution button- If a post answers your question please let us and other pla...
Hey @Terribyte_ZA if our TOS team have declined your appeals then there is nothing that we can do to change this on AHQ.
Darko
You will need to speak to our Terms of Service team @Terribyte_ZA.
As it states on the ban page, not all bans will be displayed there.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
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＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - '...
Hi @Nuuskmommik,
I'm sorry to say this can't be reversed. :/
- EA_Lanna
____________________________________________________________
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you too, or in the case of highly sensitive conte...
Read moreHi @sugamot0magazaki,
Yes, new update for a new season will mean a fairly chunky update is in order. 
- EA_Lanna
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＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also ...
Hi @Bukkakamole,
I'm so sorry, we can't look into the suspicious activity or the ban for you from the forums. If you've any concerns about your EA account's security or a compromise, please follow the steps in this EA Help article: "W...
Read moreHi @_LynxxIOX,
I'm sorry, we can't look into this for you from the forums but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake.
- EA_Lanna
...
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We cannot assist with bans directly here on AHQ.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thanks.
...
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Hi @hoodnettles,
I'm sorry but we won't know why you were banned from the forums. Can you take a look through your emails? There should be an email from Terms of Service that shares the general rule broken for example: ban applied for cheating/hacking/hate speech/etc.
It may also help to know what EA might apply a ban for and if any of those apply in this case. This article: "...
Read more