I believe the patch to correct the issue with this skin should roll out at some point tomorrow, barring any unforeseen issues there. 
Glad to hear you're rocking that Wraith skin, it's a definite favorite of mine as well!
...
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If you are in-game and suspect a user of cheating then please report them by following the steps in this link: https://help.ea.com/en-tr/help/faq/report-players-for-cheating-abuse-and-harassment/
We take all reports very seriously and will fully investigate....
Read moreHi @jozy54897
if you believe someone else has accessed your account, you will need to reach out to an advisor for further assistance, they will need to verify your account then can look into this further.
Thanks!
Hi @slippyzombie,
We are unable to assist with account issues or actions on Answers HQ. We have a dedicated TOS team that handles Sanctions and Bans on accounts.
You will need to reach out to them to have this looked into, it may take some time to see a response so be sure to keep an eye on your email.
If you have checked your ...
Read moreHi @Flardryn01,
Sorry for the delay in responding. Your tag got lost in a sea of notifications.
If you're in any way concerned your appeal case is not on it's way to the Terms of Service team, definitely link in with the support team. Keep in mind, the support team are in the same position we are here on the forums, they can't help with the ban itself or investigate it. They will, however, be able to double check the case statues for you and help to ease those concerns or if the case failed to send to Terms of Service the advisor will correct that asap, etc. Once they get a good look at it, they'll be better able...
Read moreHi, generally use of content in videos is ok.
However if you want to put in a more specific request you can check the info at https://help.ea.com/en/help/faq/how-to-request-permission-for-ea-games-content/ and follow the instructions for submitting a request if appropriate.
Following the steps in this article, as previously said, you can flag players you suspect are cheating or playing unfairly.
From there, our team will investigate, but of course (due to privacy reasons) we do not share with third parties the eventual steps our team decides to take.
For any further questions, please consult the given articles.
I would strongly suggest trying the steps written in those helping articles, in case of need .
Those steps are written to help players to fix eventual problems with their games and/or EA Accounts.
Of course, how to proceed it's up to you 
!
Hi @Yeetbeater If you purchased coins and did not see them after 6 days I would recommend reaching out to an advisor with ...
Read moreHey @LHQNDY if our TOS team has denied your appeal then I'm sorry to say but there is nothing that we can do to change this on AHQ.
Darko
You will need to speak to our Terms of Service team @LHQNDY.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey all, if there is a ban on your account then you will need to speak to our Terms of Service team.
I'm going to lock this thread as we do not allow the discussion of TOS-related issues on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hi @snowy_is_pog,
Unfortunately it sounds like the rules were broken in your case. If there rules were broken, then the bans correctly applied and will remain in place. There is nothing that we can do to change this.
- EA_Lanna
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＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me ...
Hi @Flardryn01,
Your ticket/appeal has to enter a queue and once it reaches the top of that queue it then needs to be investigated which differs each time as no two cases are identical. I'll share this quote from here "...
Read moreHi @Flardryn01,
I'm afraid the forum staff aren't equipped to help with banned cases. It would be best to get in touch with the Terms of Service team by filling out the webform if you'd like to appeal the ban. Please check out this EA Help guide for guidance on how to do that: ...
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