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If you have new or additional information that may help your case, you can dispute any action again by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thanks.
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If you have new or additional information that may help your case, you can dispute any action again by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thanks.
... Read more
Hey @1tUr_bOo1,
I've moved your post to its own thread as this is a separate situation from the one it was posted in.
The team is aware of this particular situation as well, and should have this addressed soon. Thanks for the patience in the meantime!
I'm not aware of any situations where that's possible unfortunately so I don't want to get your hopes up, but that would be something to check with Xbox Support if the purchases were made on your console or through your Xbox profile.
Progress lost during an unlink wouldn't otherwise be something we could compensate I'm afraid.
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Hey @ApexAngles1,
Sorry to hear your progress still hasn't returned after re-linking the original accounts. There's always a chance for that progress to be permanently lost during an unlink and while that's sometimes restored by re-linking, it's unfortunat...
Read moreHello @fred899h ,
You lost a couple of ranks because of The Space Hunt Event mid season update. This is intended.
Ranked splits, or rank resets, happen twice per Season: once at the start and once at the announced split for the Season. Ranked sp...
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Good luck in the arena!
Please see this blog for the most updated information on the new Battle Pass structure.
Apex Legends™: Battle Pass Updates (ea.com)
Beyond that we wouldn't have any other information to share I'm afraid, but it may be worth checking back through your console marketplace specifically to see if any other upgrade options are available.
Hey @dvanbreet,
Unfortunately we're unable to reverse in-game purchases or grant coins, etc. If that was a separate purchase through the PSN marketplace, you would want to get in touch with PlayStation Support to see what options they would have available.
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Hey @dvanbreet,
There was an issue with this earlier, but we've heard it should now be corrected.
Please let us know if you're still having trouble after a restart!
Hey all, if you find yourself with a ban on your account then would need to speak with our TOS team: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
They are the only ones who can assist and we can't really speculate on what may result in a ban.
Darko
If our TOS team has denied your appeal @borna_lk then it means they found evidence to support the ban.
Darko
