Hey @PixelzEge,
I'm not sure when the video you saw claims this took place, but we are required to disclose breaches of that nature and you'd be able to find the news here if that were to take place.
The most recent incident would have been ...
Read moreHey @DizzyNIX1 for any issues with a TOS sanction you will need to speak with our TOS team to appeal this: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
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Hey @RNG_Danny for any issues with a TOS sanction you will need to speak with our TOS team to appeal this: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
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Hey @ForzaRossoneriUA,
Could you please try a clean boot as that will disable all background programs that may be causing conflict with the game and anti-cheat: How to clean or safe boot your computer
Let us know if that helps,
We cannot assist with bans directly here on AHQ.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
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Hey @slowedsynergy you need to open the case on the account that was hacked, if our team can see any evidence of a compromise or email change they can rectify this.
Darko
Hey @Izzzaiah3z,
Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute, you can always reach out to our terms of service team for help. They can take a look at this for you.
Hey @CotitoCalvo,
Did you see any errors or notifications when sending the gift?
Your friend should just have the gift appear in their inventory, though there will be a notification just serving as a reminder they received something.
Restarting their game may also help if it hasn't appeared right away. Please ...
Read moreHey @Mayslikely,
I've sent you a DM here on AHQ to verify a bit more information as it doesn't seem your account received the earlier fix for this issue.
Please take a look at your DMs in the top-right and get back to me there when you have a chance, thanks!
If you do come across anyone who may potentially be breaking our rules, be sure to report them using our Help Article:
Report cheating, harassment, and illegal content
From there they will look into the report and take the appropriate action if needed.
Please Note, We are unable ...
Read moreIf the case shows closed @slowedsynergy then it means our team reached out to you with the outcome of their investigation.
Are you opening the appeal on an email you have access to?
Darko
Hey @elmagico182,
If you're missing Apex coins, I'd recommend reaching out to our live support team. They'll be able to take a look at this for you.
Hey @VIOLxENT,
It's best to report players in game if this happens in the future. We can't really do anything about player reports here on the forums.
Hey @slowedsynergy there is nothing that we on AHQ can do to assist with a TOS sanction.
All we can recommend is to speak with our TOS team: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/...
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