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The only way to access those would be if the account ban were lifted. If that's already been appealed and the ban was found to be legitimate however, then I'm afraid so.
The only way to access those would be if the account ban were lifted. If that's already been appealed and the ban was found to be legitimate however, then I'm afraid so.
Hey @xagzu,
We do not use automated replies or bots to investigate or reply to appeals. This would be done by a member of the Terms of Service team.
They use templated replies in some cases to make sure the information they're providing is consistent for those in similar situations, but these are reviewed by people.
If you've submitted an additional appeal, a different member of the team will review our records for the situation. As these actions are based on what can be verified with our records and tools, there's not any separate information you'd need to provide that would change the outcome here.
... Read moreHey @iitzchajbi once our team has completed their investigation they will email you with the outcome.
Darko
Hey @iitzchajbi all we can recommend in a situation like this is to appeal with our TOS team: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
We are not able to assist with issues like this.
Darko
...
Read more
For issues with a ban on your account @skytich you will need to appeal with our TOS team:
You can find the steps to do so here: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
...
Read moreHey @QuissettHouse,
Unfortunately we can't help with bans here on the forums. You can always reach out with another appeal to our terms of service team. They're the only team with the power to take a look into this for you.
... Read moreHey @muhaki01,
I'm afraid we are not able to review or change any account details via the forums, including for account bans or suspensions.
When you submit an appeal, our Terms of Service team will review their recor...
Read moreHey @rickshinova,
While you may have changed your Steam email, that wouldn't necessarily update any EA account it was linked to at the time unless you had done that manually as well. If you no longer have access to the email address registered to an EA account, you'll want to reach out to our support team directly so they can help update those account details. If you ... Read more
We cannot assist with bans directly here on AHQ.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-o...
You can change your EA username here. Just hit edit next to basic information. As for everywhere else, I assume they all have their own systems. You can see what you have linked here,
Hey @naheteM.,
Unfortunately we can't help with bans here on the forums, but if you reach out to our terms of service team they'll be able to take a look at it for you.
Hi @unforgivenlv,
Our Terms of Service team can take a look at the ban for you if you get in touch with them. You can contact them by filling out the webform.
This EA Help guide will provide more guidance on bans too:
Hey @brokenclover142,
It can sometimes take a while for our terms of service team to get back to you, but you should get an email when they've finished their investigation. You can always check the status of your case here.
Check the following link for info on securing your account:
https://help.ea.com/en/help/account/secure-hacked-ea-account/
We cannot assist with bans directly here on AHQ.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
...