Rainbow Six Siege Dev Tracker

@Civodul2019 I'm sorry to hear that you are experiencing connectivity issues.

To confirm is it Rainbow Six Extraction or Rainbow Six Siege?

Hello @mtb-booster! We're sorry to hear Rainbow Six Siege was purchased on the wrong account. We can certainly take a look into this. Please crea...

@EatableEla Hi there! Welcome to Forums! I'm sorry to hear you're having high ping while playing with your friends. Just to make sure, have you tried all the troubleshooting steps from this FAQ? If you haven't please give them a try and let me know if the issue persists. Please ...

@LoadingCXZ Hi! Welcome to Forums! I'm sorry to hear you're unable to play Ranked. Please answer the following questions so we can look into this:

• Which platform are you playing on?
• Are you receiving any error messages? If so, which error messages are you getting?
• Do you have a phone number added to your Ubisoft account? If you need help adding a phone number, please follow this guide.
• Do you have 2-...

@NeedImres Hello! Welcome to Forums! I'm sorry to hear you're permanently banned in Rainbow Six Siege. Our teams can definitely look into a ban appeal for you. Please ...

Hi @D3ATHC1AW! Welcome to the Ubisoft Forums! I understand that you're permanently banned in Rainbow Six Siege after someone else accessed your account. I deeply apologize for the frustration this caused. Just to let you know, I redacted the ticket number from your post for security purposes. Also, to help keep your account secured and prevent this from happening again, I strongly recommend for you to follow the steps from this ...

@Classified-exe Thanks for the update! If you haven't yet, please try the basic troubleshooting steps from this FAQ.

If the issue persists, can you please check if your game settings file isn't set to read-only? If you have Rainbow Six Siege installed to its default location, you can find the game i...

@lllF4stylll Hello! Welcome to Forums! I'm sorry to hear you're missing some Twitch drops. Just to be sure, are you missing 6 Esports packs, or are you missing any other drops, like the SI 2023 charm?

Can you please make sure you have your Twitch account linked to your Ubisoft account on the Account Management website? If you're missing the drops on console, please check that your console account is linked to the Ubisoft account as well. If your accounts aren't linked, please link them together and wait 24 hours for the drops to appear on your account. However, if the items are still ...

Hi @Civodul2019 I'm afraid that we can only assist you in English on this forum, please repost on our French forum here. 

Or if you can translate your post into English then we will be happy to assist you further on this forum.
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Hey @Fraz_ ! Sorry to hear you haven't received a reply yet.

Please note I've removed your case number to avoid potential misuse from other players.

We're currently receiving more contacts than usual, which can lead to delays in ticket replies. I would have to ask for your patience, apologies!

Hey @DragoDorits! Thanks for reaching out.

No, I'm afraid it's not possible. Crossplay is only intended between Consoles. You won't be able to have a PC player in a console lobby - or vice versa. Sorry!

Hey @manner07! Sorry to hear that you haven't received RP for a game.

RP are automatically calculated by the game, so we can't really provide any further insight into this. Unaccounted RP can be due to various factors, such as rollback happening during the match you won or more technical reasons. However, should you notice this as a regular occurrence please do let us know, so that we can raise it to our production team for further investigation.

Apologies for the inconvenience caused!

Hey @Sir_Drakarius! I've had a look at your account and made a change that should allow you to access the Blacklist skin. It should appear in your game shortly

Hey @EasyeMJ23! Sorry to hear about that.

This issue is currently still being investigated by our development team. Apologies for the inconvenience caused.

Hey folks!

The Ubisoft Connect version of Siege is inherently incompatible with the Epic or Steam versions. They will require separate installs to work correctly. This is working as intended. Apologies for the inconvenience caused.

Hey @Eessn

I'm sorry to hear it hasn't appeared for you. If it still hasn't, please reach out through one of the channels below with images from your Twitch showing you should have it (make sure it shows your Twitch username in the image too) and we should be able to help get that sorted for you.

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Hey there @BalloonGoat,

Thanks for reaching out.

There are multiple factors that can dictate the MMR gained / lost per match, so it may not always be the same each time.

These factors can include (but are not limited to);

• Whether you win or lose a match.
• The skill difference between teams during a match.
• Exiting a Ranked Match early.
• Inactivity during a match.

We have no current known issues with the MMR system and the granting of MMR as a whole but will gladly monitor our channels for ot...

Hey @BramB5807,

As the investigation is ongoing, we don't have any available time frames at this stage.

We'll update the forums as and when we have more details.

Thank you and apologies for the inconvenience caused!

Thanks for reaching out guys, as noted, we are experiencing higher than normal contact levels across our support channels.

We appreciate this is frustrating, but kindly ask that you remain patient while we work on responding to everyone's queries.

We are unable to expedite your case via the forums.

Thank you for your understanding!

Hey there @Beren-Luthien,

As temporary bans are issued by an automated system, we are unable to lift these in any circumstances.

It will be a matter of waiting for the 14 day period to pass to play again.

If there's anything further we can answer, please let us know.

Thank you!