Hey @Barteczegg
I'm sorry to hear that you are having a problem with your Steam version of Rainbow Six Siege on Ubisoft Connect PC.
Your issue might be related to the ownership of the product, therefore I have created a support ticket for you and sent you an email for further assistance. Please check your emails and respond as soon as you can.
Please do not hesitate to contact us again if you have any other questions.
Hey @Kite-Milo! Due to a large amount of contacts received through Support responses have been slower than usual. Rest assured, we will get back to everyone as soon as possible. Apologies for the inconvenience.
Hello @isak! Sorry to hear you've encountered this issue.
While our team is still investigating this issue, we have discovered a few things that may potentially impact your experience. Do you use any kind of overlay while playing the game, such as Discord or Overwolf? Overlays may increase the frequency, at which this bug occurs.
As for the issues you've described around the party system, we're aware of these and currently investigating.
Apologies for the inconvenience!
Hey @VarsomKanin! Sorry to hear you're experiencing this issue.
Unfortunately, we can't resolve this type of issue through the forums. I hear your frustrations in regards to your Support Ticket, but I would have to ask you to stick with the information you're receiving there. Apologies for the inconvenience.
Hi @AngeloNTC-UwU,
Here is our support article describing how to appeal a permanent ban, linked here.
Please be aware that any temporary bans cannot be lifted.
Hey @Unsafe_! Sorry to hear that you're experiencing issues with placing an order.
If you try to place too many orders, it may get flagged as suspicious activity. To avoid issues, could you please try waiting 24-48 hours between orders to see if this resolves your issue?
Should the issue persist after, could you please reach out to us through our ...
Hey @Pipi15! Sorry to hear you're missing your operators.
I had a look at your inventory and can see that they are present in there. Could you confirm if they show up in-game now?
If they do not, could you please confirm if you have installed all available DLC in Ubisoft Connect? Thanks!
Hey there @Mstyc_, sorry to see you're running into some trouble making in-game content purchases.
I found a support case you had opened previously to ask about these issues, that case has been reopened and updated on our end. Please take a look at the case when you get a chance!
Hey there @Milkmaniscute_
Unfortunately, if your accounts were not linked before December 6th, it is no longer possible to acquire old inventory as cross-progression items. In order to regain the items that you owned on PS4 before, you will need to reset the link to the Ubisoft account that it was linked to previously.
This is something our team will need to assist you with so please open a one-on-one support case with us so we can review your accounts and help you reset things to how they were before.
Please include your ...
Hey there @SphincterTheifx, sorry to see you're running into an issue launching Rainbow Six Siege.
Unfortunately, it is not possible for you to change the account you own Rainbow Six Siege on. You will need to log into the account you originally used to play the game in order to continue playing it.
If you no longer have access to the original account, you will need to open a ...
Hey there @Inf1_Nity
If you have not already done so, please try the troubleshooting that was suggested earlier by Ubi-Karl. If you are still not able to access the website at that point, please update your open support case to let us know.
Hello @Alessandro_9633 !
Did you link your PlayStation account recently to your Ubisoft account?
Was your PlayStation account linked to another Ubisoft account at the introduction of Cross-Play?
For information Cross-Progression was introduced the 6 of December 2022.
This information would help us with our investigation.
If you have any others question do not hesitate to reach out!
Hi @MF_named_juan, sorry to hear you are experiencing those random reboot while you are playing.
Thank you for providing us with your configuration and troubleshooting steps you already done.
Have you had any errors / Bluescreen when your computer is rebooting?
Could you please try the following steps :
Hey @IDONTWANNADIE97!
Please note that naming and shaming is not allowed on our forums. Because of that, I have edited your post to remove the names of the players you wish to report. If you wish to submit a report, you can do so through our Support Website or our Social Media channels. However, the best way to report players is through the game directly.
If you have received a sanction, please note that we are unable to investigate these through the forums. In this case, I would suggest reaching out through our ...
Hey @hamez0105! Thanks for elaborating.
Crossplay is currently not intended between PC and Console players, which would then result in the error code you've received. Does this also happen when you invite a PC player, or alternatively, if your friend invites friends from another console?
Hey @devilushi! This is currently still being investigated. Apologies for the inconvenience!
Hey @Derverruckte! Sorry to hear you've been removed from a match.
Do you happen to receive a specific error code when you experience these disconnects? If your friend is right, it might be worth reinstalling BattlEye directly. To do so, you can follow this article. Additionally, you can try to verify the game files and running the Game (and also BattlEye) as Administrator. You can follow ...
Hey @AngeloNTC-UwU!
If you'd like to appeal a permanent ban, you'll have to create a Support ticket. Since it appears you already have, I can only advise keeping an eye on your ticket for updates. Due to high contact volumes this may take time but you'll receive an ...
Hey @ja346son
Which platform are you and your friend on?
Hey @GabsletobarLT
Have you tried going on a different device to get on instead?
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