Rainbow Six Siege Dev Tracker

Moving this to Player Support! Can you clarify what platform you play Siege on?

Hey XxCapt_GamaxX,

This issue usually occurs when you're logging into different Steam/Uplay accounts.

Please ensure you're logging into the correct combination of accounts that Rainbow Six Siege is linked with.

Hey folks,

We are looking into some issues with the battle pass.

Is anyone able to confirm if they're still missing their alpha pack?

Hey Lukaipavle,

Sorry to hear that.

We are continuing to take steps to minimize the impact of DDOS attacks in-game.

Hey Lee.PDF,

Sorry to hear of the issue you're experiencing.

Looking at the Dxdiag you have provided, it looks like your windows installation is not up to date.

Could you update this and let me know if the issue is still persisting?

In the meantime, can you please create a case on the support website and ... Read more

Hey folks,

Sorry to hear that.

Please follow the guide here for help with your connection.

Originally Posted by RemiXbomB99
Also, please make sure to check these two clips:

https://streamable.com/tyy40

https://streamable.com/cgzia

Th... Read more

Originally Posted by FindFixFinish
I wonder if BattlEye has something to do with this? You could try running some of the main files as admin or perhaps even reinstalling BattlEye.

BattlEye is located in its own folder, inside the Siege installation folder. Open that folder, right-click BEService_x64, and then: properties/compatibility/run this programme as an administrator.

Battleye can also be uninstalled and installed by clicking the respective files of the same name in that same folder.

Both of the main game and BattlEye .exe files can also be run as administrator. They are named RainbowSix and RainbowSix_BE. Each one is located amongst the main game files in the primary folder - you'll just have to scroll down until you find them....

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Originally Posted by nadsgasm
same as mine, tonight I tried to uncheck the box and verify the details then restart but it won't work. what solution uplay you may give us to fix with it?

Hello! We now have a support article for this issue, which should resolve it.

Here you go: https://support.ubi.com/en-GB/faqs/000027321/... Read more

Sending this thread to Support for further assistance.

Originally Posted by Brinx.
This helped very well. I didnt even realize that proxy settings were an issue. Thanks

Great! This has been a very successful thread!

Originally Posted by SSDarkLord
I recently buy battle pass and my alpha pack didnt added to my account. What am I supposed to do about that?

Hello! Can you please confirm if you received your reward?

I checked your Ubisoft account and your battle pass is tracking correctly and the rewards appear to have been received.

Originally Posted by rsv4GANG.
I am being asked for an activation code for the TTS when I already own the game. Anybody know what to do?

Hey! The TTS has been added to your account. If it is live you should be able to now play.

Originally Posted by Beautiful_IQ
I think the first time I noticed it is 14th January so it was with the y4s4.2 patch. Anyway, I'll first complete my placement match and see whether the problem still exists. I'll provide the information you need if it still occurs. Thanks

Sounds good to me! Thanks for everything so far

Originally Posted by RemiXbomB99
Well, yes, the connectivity icon did appear a bit before the guy got the kill in the video, but it 90% of the time it doesn't result in a ping spike all the way to 600. In my experience, the yellow ping icon only appears if my ping is above 100 and it doesn't result in me rubberbanding back to the place I was at moments ago. I will be uploading a clip of when I had the issue yesterday in a bit, but before I do, you should know that back when this problem appeared for me during Phantom Sight, it was much more sever than what you'll see in the video. I managed to decrease it by setting a static IP, forwarding the game ports, flushing the DNS, and resetting the host file. ...

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I have merged together a lot of threads regarding not receiving R6 Credits, hence why you'll see a lot of my posts above.

Thank you!

Originally Posted by TEKEISHON
me pasa el mismo problema , compre los 1200 creditos hace 25 horas y aun no me aparecen

Hello! We only support English on this forum I'm sorry to say, so I'm uncertain of your issue.

If you did not receive your R6 Credits and 24 hours has passed, please contact us directly via Live Chat or social media.

Originally Posted by DecD0g
I bought 600 R6 credits off of steam and they haven't shown up in game. Any solutions?

Hello, is this issue still apparent?

We recently had an issue with in-game purchases being slow, but that is now resolved.

Please contact us via Live Chat or social media if you don't have your R6 Credits.

Hello!

We recently had an issue with in-game purchases being slow, but that is now resolved.

Please contact us via Live Chat or social media if you don't have your R6 Credits.

For future reference: We always recommend waiting up to 24 hours, as purchases are not always instantaneous.

Originally Posted by Turtlenick1
I was actively playing in a match. Was 2nd on the leaderboard for my team and got a message saying I got an abandon penalty. Why did this happen and will this happen again? Why be a good sport and put time into a losing game if I will get banned randomly DURING a match I am in still playing?

Hello, apologies for this issue.

We have recently created a blog post addressing this issue and we hope to have it resolved soon: ... Read more