Rainbow Six Siege

Rainbow Six Siege Dev Tracker




13 Jan

Comment
    UBI-Froggard on Support Forums - Thread - Direct
Hey,

Sorry to hear you got an abandonment sanction. We don't have the ability to remove these though unfortunately and are also unable to add any mmr to accounts. I apologise for the inconvenience.

12 Jan

Comment
    UBI-Froggard on Support Forums - Thread - Direct
Hey,

Sorry to hear you got an abandonment sanction. We don't have the ability to remove these though unfortunately and are also unable to add any mmr to accounts. I apologise for the inconvenience.

11 Jan

Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Originally Posted by NoSalt86
When I launch Rainbow6 from steam the game says that i don't own the game even thought i bought it. To be clear i bought the game on steam and then got uplay. I have had no problems up until today. Before this, if i had gone to my library in uplay i would say that i do own R6 but now it just shows nothing and i just dont know why. My steam account is linked but it wasn't before. What i'm trying right now is to reinstall the game and just wait. I dont think that it was because i didnt install the test server but whatever. Also, when i launch the game (now) it says that all my dlc's (year 3 etc) will be on my unbisoft account and then the game continues to just say that i dont own it. if anyone has any idea of how to help please notify me. just wanna p...
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10 Jan

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, ProtoType_CH1NA!

Sorry to hear of the connectivity issues you have been getting. In regards to the bans we are unable to remove these. However, I would advise completing the steps linked below to troubleshoot the connection problem:

https://support.ubisoft.com/en-GB/fa...Six-Siege-R6S/

If the issue continues after completing these steps, please get back in touch so we can help you further.

Thank you.

06 Jan

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hi HeatheN.Tv,

We're sorry to hear that's been occurring.

Due to the Name & Shame rules on the forums, we did need to remove the name from your post.

As it has been reported, the support team will look into that and take appropriate action.

05 Jan

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by Trexul2020
I bought rainbow six siege and still after 3 months I don't have it please help me My Uplay name is-Trexul2020
@Trexul2020, as Ubi-Ginge said, the TTS will only be visible during active TTS phases.

Apologies!
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by Jeevan137
I can’t load into a game, I load but then get stuck in the menu loading into a game after we chose our operator, I’ve rebuilt the data base, initialized my ps4 and installed new software with it, you’ve stolen my money and I want it back, or fix my game, I’ve tried everything these websites have said and all this advice but it doesn’t work! Help me
Jeevan137, can you confirm if the issue is still present?

I'd recommend you create a case on the ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for providing your case number and video @RemiXbomB99 and @ akal-i, I can see your case is being dealt with now.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by RAHJasonPieLord
Yeah,

The issue is still occurring for me, So far it's been 9 days since i started having the issue. I've had no trouble purchasing R6 credits previous to now.
So far I've tried validating the game cache and logging out and back in again, if there is anything else that might work please let me know, thanks!
Thanks for getting back to me and confirming the steps you have tried.

Can you please create a case on the ... Read more

04 Jan

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Glad to see this workaround has been helping people.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by Davidov1208
Do the developers look at this forum?
Hey,

The developers do not look at the forums directly but we do pass information over to them.

This issue is under investigation.

In the meantime, please create a case on the support website so we can look into this for you.

Thanks. ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Can you confirm the platform you're both playing on?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Gopnik_Penyu, have you experienced this issue since originally posting?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@miIkb4cereal, have you been able to download the game?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for getting back to us RemiXbomB99.

Can you provide us with your case number?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Maxk888, have you been able to play a match as of yet?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey,

Glad to see this is resolved for you, yungsnowmane.

Originally Posted by RAHJasonPieLord
I recently started having the same issue, hope a solution will be found soon!
Can you confirm if this issue is still occurring for you, RAHJasonPieLord.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

If you're still experiencing this issue, please create a case on the support website so we can look into this for you.

Thanks.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by UnTOO.NzK
Something went wronge,please try again in a few seconds is showing when i want 2 buy r6 credits,i already have money on steam and have game overlay on its already 3 days bruh -_-
Hey UnTOO.NzK.

Can you confirm if you have been able to purchase the credits?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey BasselTheSwag,

Have you been able to make the purchase?