Hi there, @96a9e0f726718ff7
We're not able to help with bans over Answers HQ. You'll need to submit a dispute with Terms of Service. To do that, please follow the instructions here. Thank you.
Hi there, @96a9e0f726718ff7
We're not able to help with bans over Answers HQ. You'll need to submit a dispute with Terms of Service. To do that, please follow the instructions here. Thank you.
Hey @3927dd,
There is a fix we can try for accounts in this situation like yours, but we do need to confirm a bit more information before proceeding.
I've sent you a DM here on AHQ, please check that in the top-right and get back to me there when you're able, thanks!
Again, please do not post content on the forums if it resulted in an account action.
We cannot make changes to your account here on the forums, so I'll be locking the thread at this point.
As has been mentioned a few times, if you believe an action was place on your account in error, you'll need to appeal with our Terms of Service team using the steps below.
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Hey @Lak991115,
Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned then I recommend that you reach out to our terms of service team. They can take a look at this ...
Read moreHey @INaFuTaI,
I've edited the post to remove the content that's been actioned in-game. If it resulted in an account action, please don't re-post it on the forums either.
While I understand you're saying this was a result of mistranslating a Korean phrase, looking back over the account I do see an email was sent 3 days ago showing the exact language that resulted in the most recent account action.
This was the usage of certain English abbreviations for inappropriate remarks which resulted in the action, please take a look back for this email or on your case hist...
Read moreHi there, @highshaggy
We're not able to help with missing content over Answers HQ. This is something an advisor is going to need to help with. To get in touch with one, please follow the instructions here to open a case. Thank you.
please wait 24 hours for the coins to arrive in your account.
If it's still not there, please try the suggestions in this thread.
The thread is rather old at this point though, so in accordance with our rule about necroposting, I will be closing it now. If the issue persists, please open a new thread.
Hey @GGuu13,
I've moved your post out to a new thread since it wasn't related to the topic it was posted in originally.
Typically speaking our Terms of Service team would not remove a ban if the activity was confirmed to be coming from this account, regardless of who may have been behind the keyboard at the time. Since you would be responsible for any activity that takes place on your account, that would be why we aren't able to assist in situations involving account sharing.
You're certainly welcome to ...
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Great, once you've submitted a case they will be in touch just depending on how many other cases are ahead of yours in their queue.
You can keep an eye on your email or your case history page here to see once they update the case for you.
Hey @Terminat0r4537,
Sorry to hear this happened. Unfortunately, as you're responsible for the activity on your account, something like this won't typically result in the action being removed as it was still taking place on this account.
You're welcome to ...
Read moreHi there, @jilusheni
I'm sorry to say, we're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article here. Thank you.