Apex Legends

Apex Legends Dev Tracker




21 Jan

Comment
    EA_Kent on Support Forums - Thread - Direct

@mahesh0299 

 

Have you tried adjusting the texture streaming budget in your Apex Legends settings to see if that helps at all? Let me know if you're still getting the same memory error afterward. 

 

 

/Kent

Comment
    EA_Kent on Support Forums - Thread - Direct

Hi @LadySoley

 

I'm sorry to hear it's started happening again. Frown If you're only seeing it after the most recent driver update, it might be worth rolling back to an ...

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20 Jan

Comment
    EA_David on Support Forums - Thread - Direct

@DoYaSeeMe Hey, it did indeed come with the last patch, that and Legends pinging their own knockdown shield when activated. It's in and being tracked, hopefully with a fix soon. 

Comment
    EA_David on Support Forums - Thread - Direct

@GenericSchlub Thanks for the breakdown. I know this is being looked into so maybe QA have it locked down already, but we'll send this their way. 


Cheers!

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @ksqiangzi  AHQ is currently available in the following languages.

 

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17 Jan

Comment
    EA_Kent on Support Forums - Thread - Direct

Hey @The0therArcher

 

When you reach enough packs for an heirloom you could pull any of them that are available in packs. It's not guaranteed that you would get a specific one. I'm afraid we don't have a way to exchange or swap out heirlooms that you've pulled. I'm sorry I had to be the bearer of bad news on this. 

 

 

/Kent


16 Jan

Comment
    EA_Kent on Support Forums - Thread - Direct

Gotcha, thanks for letting me know that helped! I'm glad to hear it's working for you now. Thumbs up

 

 

/Kent

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Comment
    EA_David on Support Forums - Thread - Direct

@Hayhala Hey, I believe there's a mixup, the agent in question may not have spent as much time with Apex's logs as some folks.

Within our logs the crafting mats will appear as their own lootbox, but they are part of a previously-opened one. For whatever reason on the backend they appear as a "box" of mats, which will be its own log event. 

So from what I can see, the box in question contained the 15 mats, the Crypto quip "I'm here because I have to", and the Bangalore Bobblehead charm. The charms show up on an R99 when unlocked, which is probably where the mixup over the skin comes from. 

I hope this helps to clear things...

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15 Jan

Comment
    EA_Kent on Support Forums - Thread - Direct

It looks like the Apex Legends team is already aware of this and looking into it: 

 

Thanks for being patient while it's under investigation.

 

[Marking this as solved for visibility.]

 

/Kent

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Comment
    EA_Kent on Support Forums - Thread - Direct

Thanks for the heads-up everyone. We're gathering up information on this to send up to the team. 

 

 

/Kent

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Comment
    EA_Kent on Support Forums - Thread - Direct

Thanks for the report. We're working on gathering information on this to get it sent up to the team. 

 

 

/Kent

Comment
    EA_Kent on Support Forums - Thread - Direct

Glad to hear it! Thanks for letting me know it helped. Thumbs up

 

 

/Kent

Comment
    EA_Kent on Support Forums - Thread - Direct

Got it, thanks. When you have a chance can you try setting up a Clean Boot on your PC to see if that helps? If there's anything else running on your PC at the same time that could be interfering with Origin it might help. 

 

For more info on how to set up a Clean Boot check out the EA Help website. If you're still having any trouble downloading the update afterward let me know. 

 

 

/Kent

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey, @VoKks9  @Dev0nWayn3  make sure that all drivers for windows are up to date.    You can also try to do a clean boot to see i... Read more
Comment
    EA_Atic on Support Forums - Thread - Direct

Have you had a look on our connective guide for the disconnect? @X3M019 

 

/Atic 

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Comment
    EA_Kent on Support Forums - Thread - Direct

Hey @jwendt45

 

When you've got a chance can you check to see if Restricted Access Mode might be enabled in Origin? Open up the Settings and click on the Application tab. All the way down at the bottom there should be an Advanced section with an option to enable or disable Restricted Access Mode. If this is active try disabling it and see if you're able to download the update afterward. 

 

/Kent

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey everyone, 

 

I recommend that you take a look on our connective guide if are experiencing network issues.

 

Let me know what you have tried and if that worked or not. 

 

/Atic 

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* Tag me with @EA_Atic if you are responding to me. Thumbs up...

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Comment
    EA_David on Support Forums - Thread - Direct

@AlphaShift14 Yeah it seems like an odd bug with the "new item" dot sometimes not showing up. 

The pack you got had 15 crafting mads, a quip for Caustic and a banner pose for Gibraltar. 

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Comment
    EA_David on Support Forums - Thread - Direct

@Aihunwri Oh dear, a white Havoc definitely sounds out of place. 

As for the missing energy mags, that was a change made in the patch, so that's as intended. 

CHANGE TO ENERGY MAGS

 

  • Extended Energy Mags removed
  • HAVOC mag size: 32
  • Devotion mag size: 44

Designer notes: We know that the removal of energy mags seems a bit odd, but it will make much more sense with the release of Season 4! It takes a while to make the bigger changes you see in the new season updates, and we generally make sure to filter out these chang...

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Comment
    EA_David on Support Forums - Thread - Direct

Good stuff, it's back to working on my end too. 

Cheers!