Hey @Portuguesepops.
If you didn't receive packs that you should have please reach out to EA Help and let them know so they can take a look. They'll see if they can get those packs sorted out for you.
For more info on how to set up a case with EA Help check out https://help.ea.com/en/help/faq/contact-ea-help/
Kent
Hey @DynamicHyde. If you're still not seeing the retroactive packs after the update went live I'd recommend reaching out to the EA Help team so they can take a look at your account.
For more info on how you can set up a case check out https://help.ea.com/en/help/faq/contact-ea-help/
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Reinstalling the drivers isn't a bad idea. I've also heard from some people that uninstalling and reinstalling NVIDIA software such as GeForce Experience may help with this as well.
Also, if you're running any in-game overlays such as the Discord overlay try disabling them and see if that makes a difference.
/Kent
Hi @xXxBR3AKERxXx. That's a strange one. Have you had a chance to try repairing the game in Origin to see if that helps at all? If you right-click on Apex Legends in the game Library you should see a Repair option in the menu that comes up.
/Kent
Good stuff, thanks.
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Yes, connect your monitor to the HDMI port on your graphics card.
--------------------------------------------------------------------------------------------------@abracadabraabraa @Zeelmaekers
Can I point out something so obvious that it is easy to overlook:
If you are seeing very poor performance on a mid-range rig, do check your display is connected to your GPU and not your motherboard video output!!
This can be s...
Read moreWhat kind of error do you get? @Hotsauce909
/Atic
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* Tag me with @EA_Atic if you are responding to me. 
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Something that may help is to boot your console in Safe Mode and then choose Option 5, Rebuild Database:
https://www.playstation.com/en-ie/get-help/help-library/system---hardware/power---system-stabilit...
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If you don't mind me asking, what exactly was the GPU issue and how did you fix it? It might be helpful to @HighVoltageDeath
/Blueberry@BarbladeASSasin Hey, when did you make the purchase? You may need to wait for a little while, up to 24h hours.
If you go that long without getting the code,please grab the receipt/Proof of Purchase and reach out to support.
https://help.ea.com/en/
@YandereKittyChan @Mystic_Zoldyk
Thanks for the help, the team is aware of this and recently added it to the Trello Board on the ...
Read moreHey @YesEveryDay for any TOS related issue you will need to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Are you installing it to an external hard drive and do you have anything plugged into the USB slots?
/Blueberry
Was a persona transfer ever performed in the past on your account? I'm afraid there is not much we can do from our end and this will require the assistance of our Support staff so they can pull up your account. Did you request for ...
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Have you tried setting your graphical settings to default from the Nvidia Control Panel and in-game? It leads me to believe it's artifacts showing up from the video card. Do you use other type of software for your graphical settings?
/Blueberry
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