Anno 1800 Dev Tracker

Originally Posted by Krag-
I can confirm the above works.

Thank you, It's good to also get confirmation from you as you're using a 20 series GPU.

I'll report everything back to our team! Perhaps this is a driver issue that is not in our direct control, but I'm sure our team will find a solution

Goodbye for now!

@dect420 Hello there. Sorry to hear you're running into trouble with this event. So we may take a closer look, can you please provide us with a video showing the issue occurring? It'd be greatly beneficial to the team if we could visually see this issue occurring!

Hello everyone,

This issue with Eivor spawning in drunk should now be resolved due to the Yule Festival having ended, which the bug was discovered to be tied to.

If you are still loading in drunk, or experiencing drunk effects in-game when not having drunk any ale or participated in a drinking game, please provide a video demonstrating this along with the platform you play on so that I can open an investigation separate to the one for the Yule Festival. It would be helpful to know if you have completed a quest where drinking is required recently as well, such as "Heavy is the Head" involving Ivarr mentioned by ...

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Hi wslfd73! I am sorry that you have not been able to locate the third wolf to complete The Corpse Feeders quest! When you arrive to the area around Buckingham there should be a place that looks like an abandoned town. The three wolves should be in that area. Have you tried leaving the area and returning or loading an earlier save and trying again? If so and the third wolf still does not appear, please provide a video showing your gameplay of trying to complete the quest. You can post the video to YouTube as unlisted and provide the link here.

@regl96 Thank you for letting me know! Do you think you could provide a video from your gameplay that shows this? For a video, just post it to YouTube as unlisted and post the link here. Also, what platform are you playing on?

Hello again Rotel! Sorry for my delay in getting back to you. Thanks for sending this image! I have forwarded this up to the Game team for them to further investigate. If you have anything else you would like to add, please let me know!

If anyone else sees this thread and is experiencing this same issue of the NPC (pie thief) being dead and unable to be interacted with, please create a ticket and provide your ...

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Hello screg95,

Welcome to the forums! I am going to move your thread to our Support Forums for further assistance.

You can also reach out directly to our team Here.

Hello protos95,

Welcome to the forums! I am moving your thread to our Player Support forums for troubleshooting assistance.

You can also reach out directly to our Support Team --> Here.

Hey pitair1, thanks for reaching out and apologies about the delayed response!

I am not sure whether you tried this, but if you have a random game that you've been playing and enjoyed the map, if you have your game saved, go to menu without leaving the current game, start new game and seed that is normally auto-generated for you should be the same seed that you've been currently playing.

Hey AdaletNamluda55, thanks for getting in touch and I am sorry to hear about this.

I can confirm that this issue has been brought up by a number of players and as it stands, it is currently being investigated by our development team.

For your future sessions of gameplay, make sure that you run the latest version of your video card driver and try to run the game in DirectX11.

Apologies for the inconvenience this is causing and thank you for your patience in the meantime.

Hey guys!

Thanks for getting in touch and apologies about the delayed response.

Just as gameleeuw007 stated, I can confirm that we have received a number of players contacting about this and issue is under review by our development team. This is the matter that is currently affecting a number of titles hence why it may be taking longer than anticipated however rest assured, this will be addressed.

Thank you for your patience and apologies for the inconvenience caused.

Hello, and thank you all for your patience! After review from the Game team, this is intended behavior regarding these NPCs feedback in the 'Triumphant Return' quest. Just to be sure, do you experience any similar issues with Odin's Sight elsewhere in-game?

Hey Roltel! I am sorry that you have not been able to continue with this event! Just in case, can you restore your licenses and then test your game again?

Hey Sunisoo, thanks for getting in touch, welcome to forums and sorry to hear about the problem you ran into.

Would you be able to clarify what particular content do you have missing from The Anarchist Pack, or is it everything?

In regards to Ubisoft Club rewards being unavailable, I can confirm that we have received a good number of people contacting about the same issue you're referring to, as it is currently affecting a number of titles, and accordingly - it is currently under investigation by our development team.

We do apologise about the inconvenience this is currently causing and appreciate your patience whilst we're working towards getting it resolved.

As soon as we will have some furthe... Read more

Hey Rick_TheFirst, thanks for reaching out and apologies about the delayed response.

Just as Asterix201252 suggested, you can go to Ubisoft Connect launcher and uninstall your game through there .

Should you have any further questions, let us know!

Hey StSpoon_VorteX, thanks for reaching out to us!

To find out more about the content that you receive from Season Pass 2, have a look at the following article.

In regards to Ubisoft Club Rewards not being available, I can confirm that we have received a good number of people contacting about the same issue you're referring to, as it is currently affecting a number of titles, and accordingly - it is currently under investigation by our development team.

We do apologise about the inconvenience this is currently causing and appreciate your patience whilst we're working towards getting it resolved.

As soon as we will have some further information about the matter, details ... Read more

Hey SubSpace373,

Thanks for getting in touch and apologies about the delayed response.

As it stands, I can confirm that we have received a good number of people contacting about the same issue you're referring to, as it is currently affecting a number of titles, and accordingly - it is currently under investigation by our development team.

We do apologise about the inconvenience this is currently causing and appreciate your patience whilst we're working towards getting it resolved.

As soon as we will have some further information about the matter, details will be posted here, in our official forums, so keep an eye!

Originally Posted by carschtel25
Hi, how could i verify my game files? I tried to zoom, it doesn't work.
thanks

Hey carschtel25!

You can verify game files by following steps outlined in the following article.

If that doesn't help however, is there any possibility you could provide us with video footage showing the issue?

To add, it indeed does not look like this one has been brough... Read more

That's great stuff SirHarryPierce, thank you very much for providing all of this information as well as sending video footage over.

I can confirm that details of the issue has now been forwarded to our development team for further review.

We do apologise about the inconvenience this is causing and should we have any further updates, details will be posted here, in our official forums, so keep an eye!

Hey minhogu0826, thank you very much for sharing this with everyone and hopefully whoever runs into the same issue will find these steps useful .