Rainbow Six Siege Dev Tracker

You can try finishing the installation after unplugging for two minutes. It is possible that you need to uninstall and reinstall the entire game while making sure not to start the game until it is entirely finished installing.

Hey,

Can you please create a case on the support website so we can look into this for you?

Thanks.

Please unplug your PS4 or Xbox from the wall for two minutes. Then try the download again.

Jandoking30, it is best to leave it open while it is installing. I would play Situations in the meantime, should not take much longer than the time you have waited.

Originally Posted by Tavyk
So, did you find a fix? I'm having the same issue and opened a ticket with Ubi's Support but they haven't been able to help me.

Hey! Did you end up forwarding your ports?

Originally Posted by StarLight150
So any updates ? i had the same thing happening to me just about 15 min . was purshasing wild hunt
i did send the support a file ( 07917651 ) but from what i read i beleive i wont get anything back
these days everybody trying to scam us wtf

I can see that we got back to you and have escalated your case to be seen to by the shop team, we will try to sort that out for you asap.

Originally Posted by Mr_Computer
I think ubisoft is ...

Read more

Hey Dario_FTG, sorry for the delay in getting to your thread and welcome to the forums.

In order to investigate this further, I'd like to invite you to create a support case through our portal. Please let me know the case number once submitted so I can pass it along to the right team ASAP.

Hey N3mBot,

Log files are located in the installation directorey of Uplay, in a folder called "Logs"
I'd also recommend running through this short guide to see if this helps.

We appreciate the report N3mB0t!

Hi Kihkdoabc. Native KBM support is disabled for Rainbow Six Siege. There is nothing further that can be done on our end.

Hey SharkMonkey

Some players report that having software running that uses overlays cause issues with their mouse.
Please disable all background applications / deactive Discord and any other programs using an overlay.
Once this is done, can you test it, and let us know if there is any improvement.

It could be using your mouse on a smooth wood surface.
My desk isn't shiny, but it's an absolute nightmare to use a mouse without a mouse mat :/

It could also be worth going through this guide to make sure everything is up to date and to make sure the utilities you have running in the background are not causing this.

Thanks for the feedback! We really appreciate any information you may have regarding this issue.

Glad to hear you were able to resolve the issue!

Originally Posted by CREWTORTOISE
So I played the SI special playlist the whole weekend and I never once got the sound glitch on my guns. However, the second I hop back into regular casual/ranked I am hit with the glitch in the first round of the first game.
-Thankyou

Hmm that is interesting thank you for the info! I'll pass it on to the team.

We strongly recommend not opening other applications while the game is installing, chemaguire.

Hey aaronryan12,

Can you try the steps in this FAQ?

If that doesn't work, please create a support ticket on our support website and attach your ... Read more

Hi MOABMATHEW! Thanks for the report. The Siege team is aware of this issue and is investigating it. We appreciate the clip!

Hi TheGrind...! I did respond to you on this thread.
According to your ticket, the order was blocked. This should automatically bounce the charge back to your card. We strongly recommend waiting 48 hours before attempting to purchase again. We apologize for any frustration regarding this issue.

Hey,

It should be added to everyone who's posted here so far now about it. Apologise if we missed anyone.

If anyone has this issue in future, please contact us on twitter, facebook, live chat, or support ticket to get it resolved quicker and easier and avoid posts being missed.