Rainbow Six Siege Dev Tracker

Unfortunately at this time I don't have a eta for a fix.

Hey MrFriendism, thanks for contacting us!

I appreciate the thorough explanation of the issue along with the accompanying videos and image. In terms of the sound issues you are mentioning, the development team are now aware of these and are investigating. I will be sure to pass your videos along to them as these could help resolve the issue.

The MVP issue is a little rarer than the sound issues, however. For this, I would recommend verifying the game's files and testing again. Although it is far reaching, I always recommend running through ... Read more

Hmmm, thanks for sharing the MVP issue I've passed this on to the team here to look into

Hey Psychedelicha, welcome to the forums!

If you suspect the enemy team were exploiting the game to make your team disconnect, then you can always report the players of that team to us. You can do this via our Support Website or in-game.

I am sorry this happened to you guys. While it may have been a coincidence, I know how frustrating it is regardless. Support is unable to restore any lost ELO or points as a result of this issue.

I know this isn't the answer you're looking for, but I do hope I have helped in some way!

Hey TheReaper_SKY,

Can you let us know what troubleshooting, if any, you have already tried?

If you could also open a support ticket and upload your MSInfo and DXDiag and provide us with the ticket number so we can look into this further for you.

Glad to hear it Arriba_Espana!

Hey JogoMal-Caramba! Can you submit your MSINFO and dxdiag info for investigation? Once you've done that, please update this thread with your ticket number.

Hey lildankk! Did you also try waiting for the end video to complete? Can you provide screenshots showing your issue?

Originally Posted by ObamaBenLAden1
I have been trying evrything to get this to work but I get the same message when I try to buy 600 credits but when I go to buy a skin in works just fine. Seems fishy.

Could you please create a support ticket on our support website here... Read more

Glad to hear it!

Hey, Gh05tH4wX!

A download issue with Uplay may have been a temporary issue so if you are yet to, please try again. If you still receive the error, however, please follow the steps below:

1. Reinstall Uplay and also run it as an admin:

Uninstall the Uplay launcher from your PC from the 'Installed Programs' icon in your computer's control panel.

During the installation, there will be checkboxes to 'Uninstall Uplay games' and 'Delete local save game files'. Leave these options unchecked otherwise, you will have to re-download and install your games again and may lose your saved games.

Download Uplay from here:

https://uplay.ubi.com/

Once the Uplay client is reinstalled please do the following:-

Go to the following location - C:\Progr... Read more

Glad to hear you got it to work through Edge at the very least!

This will be a background download.

Some of the game will be unlocked to play, such as situations but the rest of the content will be installing in the background.

Hi The_Emu_Empire3! Welcome to the forums. Are you also having an issue installing the game?

Hey there,

The season pass should be available for purchase on the Xbox Store. However, if you are referring to a physical version, there is none available as it is a digital entitlement.

Hi there! Thanks for the report. The Siege team is aware of this issue but is unable to replicate the issue. Can you provide how often this happens? Does it happen on a specific map? If you believe a certain player is doing this, you can report them as well.

Hi guys! For clarification, are you purchasing through the Steam store or the Ubisoft store specifically? You should be purchasing the credits on the platform you purchased the game through.

Hey Operator Baked.NvA!

I have checked the servers and see no issues with the store at the moment. This could be connectivity related, can you try the steps HERE please.

Thanks!

Hi there!

We have already forwarded this to the team and are currently looking into this. I am afraid we do not have more information than that, but I wanted to let you know we are investigating.

I am sorry for any inconvenience caused.

Thanks for the update! Let me know if you encounter anything like this again