Rainbow Six Siege Dev Tracker

Welcome to the forums PopeofNope2458!

If you encounter players like this, feel free to report them from directly in game.
When reported, we can then conduct an investigation into their behaviour.

I'm sorry to hear you're having this issue. I've seen voice chat issues in the past such as an issue with Windows 8.1 that were resolved. I recommend reaching out with your system files to our technical team.

I also recommend reporting the issue on R6fix, as issues that are facing many users will quickly get to ten reproductions.

Hi Milk_Ape.-,

Could you please try this FAQ. If this doesn't help to solve the issue could you please check that your firewall is not blocking the game or BattlEye from launching.

Thanks for sharing FamishedBurrito! If you'd like further assistance with your freezing issue, please submit your MSINFO and dxdiag files on a ticket.

Hey,

Can you please create a case on the support website so we can look into this for you?

Thanks

Hi,

If you can't access your account, please reach out to us via Facebook or Twitter.

Thanks.

@Pablu.ShinY Did you both go through the BattlEye FAQ?

@Bartimaeus- We do have this FAQ for issues with PC. Have you checked your audio drivers as well?

Hi there. Native KBM support is disabled for Rainbow Six Siege. There is nothing further that can be done on our end.

Did you try this workaround?

This solved my problem :
- Go to Nvidia Control Panel
- Manage 3D Settings
- Program Settings, then add rainbowsix.exe
- Monitor Technology : G-Sync
- Preferred refresh rate : Highest Available
- Vertical Sync : Fast (Most important part)

Hi JTfirestick! Welcome to the forums. Do you use a headset or speakers to output sound?

@Bartimaeus- Are you referring to the audio issue or the MVP issue?

I apologize for the inconvenience Frost.Bae. Sound is obviously vital in a game like Siege. After checking that, I'd also check to verify your audio drivers are up to date. I'd also recommend disabling any extra background applications you may have running in the event of software conflicts. Let me know if that helps!

Hey there RupertMaximis, sorry to hear about that.

Were you able to try any of the steps linked above?

@RNWgorkem Did you try the PC steps I also suggested? Some players found that reinstalling Siege seemed to resolve the issue as well. Do you have Uplay, Steam and Siege installed on the same HDD?

Hey there Sgt Astor, sorry to hear you've run in to this issue!

Can you try these initial troubleshooting steps and let me know if it persists?

Hi JogoMalNemLigo! Have you tried checking your BIOS? Other players have found that updating your BIOS ended up resolving this specific error message.

Hey,

I'm sorry to hear you are being affected by this. It doesn't affect everyone but this is currently being investigated. One thing you could check is to just make sure the headset is set as the “Default Device” in the audio settings of Windows.

Hey again guys,

This is a known issue we are looking into, if waiting 48 hours since your last attempt did not help with this, please make a support ticket via https://support.ubi.com/ so we can pass this over to the R6S team

Hey XPICRUSKI!

Thank you for contacting us and I am sorry to hear that you came across this issue when trying to place an order.

Although I do fully acknowledge that you have proposed for the issue to exist for approximately a month, I would still like to ask you to wait 48 hours and try to purchase the desired item again. In these 48 hours no purchases should be attempted.

If the issue does persist however, can you please visit our official support website and create a ticket by logging in and selecting 'Contact Customer Support' so we could investigate this further for you.