Anno 1800 Dev Tracker

Heya @hiyo65 , welcome to the forum! Thanks for sharing your feedback about the snow effect over the festive period. Thanks also to @Asterix201252 for sharing your thoughts ...

@sdrgghdsb @ansgo88 Hey there Fabian and Andreas, thanks so much for reaching out about this. I understand you've both found your save files to have become corrupt after an erro...

Oh dear, @Asterix201252 - thanks very much for coming back to this thread to let me know. I've gone ahead and reported the issue now, basically sending across everything you've said about it, so hopefully our team will be able to track down what's causing this odd sound effect. Thanks!

Heya @NostriaThamos , thanks for reaching out! I understand you and your friend haven't been able to start a multiplayer session - sorry about that! I'll be happy to help you solve this.

It's good to hear your NAT type is open, as it's definitely one of the things we'd have wanted to check. Can you see our PC connectivity guide for some further steps for ...

Heya @jjshleprock , welcome to the forum! Completely agreed - crashes and trouble launching can be caused for a bunch of different reasons, so it's good to make sure to follow all the steps in our troubleshooting guide, which covers all the most common reasons. In particular from the guide, please make sure you are running the game with administrator rights, you've verif...

Hey there @xDD_PL , thanks so much for getting in touch about this. I'm sorry to hear you aren't seeing these two DLCs in game - that's really unusual!

There could be a few different reasons for this. For example, some of the DLCs could be linked to a different Ubisoft Connect account. Or, some of the content might still be installing, as as such not visible in-game yet.

It's great to hear you've already reached out to our team - this is the best way to resolve this issue, as they'll be able to take a closer look at your account to see what's happening. I'm sorry t...

Hey there @nanodesu88 , thanks very much for getting in touch about this. I understand you've not been able to finish the Mapping Enbasa quest, perhaps because you'd mapped it in a non-standard order.

I've had a look around, and I can't find any other reports of this issue, so I wanted to make sure our team was aware of it. Before I do that, can you make sure to follow the steps in our ...

Heya @NekyoArc , thanks for pointing out these instances of untranslated text in the German localisation! I really appreciate it. I've sent over a report to the devs so we can take a look

Thanks very much for this explanation @Asterix201252 , I really appreciate it. I've been sure to highlight your suggested changes to the UI to our team to make sure they're aware as well.

Heya @Asterix201252 , thanks for this report and screenshot! Indeed, I can see that the icon is missing, and I've gone ahead and reported this internally. Thanks to @bla...

@zljatokosa Hi there, sorry to hear you've experienced this issue! This has been reported to the team, but we don't have any further updates at the moment. I recommend keeping an eye on this forum for news on that.

@dubie3795 Hi there, I'm sorry to hear you're having trouble saving your game! I see you've already tried some of the steps in our basic troubleshooting guide, but I recommend checking out the other steps there. I also see you've created a support ticket, so I recommend ...

@hundreAd1800 Hey there, thanks for reaching out to report this! Could you confirm whether that quest still appears in Enbesa after verifying your files?

@Qasrei Hey there, sorry to hear you're also having trouble launching the game! First of all, please make sure that you meet the minimum requirements for the game. If you haven't already, please also run through our basic PC troubleshooting guide.

Hey there @Giggle007 and @juro_el_muerto!

I'm really sorry you have both encountered this error again, I understand how frustrating it is. I just wanted to let y...

Hey @hundreAd1800!

Thank you for bringing this up! I appreciate all the details and images. Since you mention mod usage, I'd just like to confirm are you able to see if this occurs without mods as well? If not, no worries!

And ...

Really sorry you've encountered this issue @SirHarryPierce! I can see why this would be frustrating!

Out of curiosity, do you encounter this issue when managing goods through the resident screen like ...

Hey @schizohatter! Apologies for the delay getting to your post!

Thank you for all these details! That's certainly strange to hear this is impacting you and not your friend as well, and that's good to hear that it's not impacted your single player save!

Just to cover all our bases I'd like to check the following:

1) Does anything change if you ...

@Florifix75

I'm sorry to hear this issue is persisting! Sometimes this can be caused by having the game installed on another drive from the launcher you're using. If you're using Steam, can you confirm if both Steam and Anno 1800 are installed to the same drive? If you need to uninstall and reinstall Steam you can find steps for that here. For good measure, if you can make sure ...

Hey there @SirHarryPierce!

Sorry to hear about this! I've gotten this information sent to the team for further review at this time. Just to confirm, are there any other filters that you're also encountering this issue with?