Anno 1800 Dev Tracker

Hey @IIAc3sII

I can see we have reported the issues with it already and the dev team are looking into a fix for a future update.

Hey,

I see there was an issue with this reported to the dev team previously that should have been resolved already but I'll let them know that this is happening now.

@mrbrut Hello mrbrut! This got posted to Rocksmith+, so I will move it for you to Anno 1800 Player Support.

@NekyoArc Heya there Nekyo

Our teams have been looking into this, and we've had trouble finding the incorrect words on our end. Can you answer some questions for me to help us narrow down our search?

• Since your report, we've had a game update. Can you make sure your game is fully updated, and check if the issue persists in the latest version? The eas...

@Mustang-242 Ah heck, another one! Thanks, I appreciate you pointing these out. I've added it to our list.

Hey there Synchronos. I'm working on getting this reported up!

Can you let me know if you're playing with any mods, and if so list those out for me?

Also, if you have the time, please make a copy of a save file from when you have one of these conditionals active so that we can test it in the exact context you're experiencing the bug.

Thank you for your video and screenshot already!

Hey there @IIAc3sII

It looks like we've already collected this information in another thread, last month. I'm going to add the additional information you have added here to our report on the issue!

Hey there @BotaBalage, thanks for bringing this to my attention!

I have gotten this reported up for review. Just to clarify things, can you confirm if this is still happening to you after the January 19th update? Also, just in case we need it can you send us ...

Hey there everybody, I'm working on getting this issue reported up.

I'd like for you all to check if this is still happening after the January 19th update, version 16.1.

If so, please let me know and try and get a save game file from right before this issue starts happening. I would also love ...

Hey there @Godzilla027, I can see you have an open support ticket with us at the moment. Can you attach copies of your basic system files to that ticket? Once you have done so, our team will review them to see if there's an suggestions we can make to workaround these crashing errors.

The same would be appreciated from you two @cruudude and @julianscosta. You can open a s...

Hey there @Asterix201252!

This should have been fixed in the update on January 19th, can you confirm if that's the case for me? If you can still see "Black Tea" anywhere, please get a save file uploaded for me, so I can send that up to the Team!

Hey there @Suslic18

I can confirm that our team is currently working on the issue with Archibald Blake's harbor getting destroyed. We've been able to replicate the issue using player provided saves, but there's no fix in place just yet! We appreciate your patience on the issue.

As for your issue socketing your specialists directly from the menu, there are a few older causes for that issue but the most common one was having search filters set in different buildings before opening the Town Hall inventory, and this particular cause should have been fixed in the 16....

Hey there @Sanduwr2

First, can you let me know what Ubisoft account you use to play Anno 1800? I'd like to investigate to make sure there are no issues with the copy of the game that is active on your account.

Also, please make sure you follow our PC troubleshooting guide, and let me know if you...

Hey again @hundreAd1800

If you have feedback about any gameplay systems, please post those ideas on the General Discussions portion of the forum. The player support forum is exclusively for collecting information about in-game bugs and providing support when players run into crashing or technical issues....

Hello @Bert_Boomgaard and @PrinnerX,

My apologies that this has turned out to be so frustrating for you both and caused you to lose items. It is something that's been reported to the teams and they are looking into it. Could you create a ...

Nice work @Asterix201252, thanks for grabbing me that video clip! I went ahead and made sure it was added to the report for the teams.

@Godzilla027, if you've already completed ...

Hey @lisail,

It does seem that Lady Hunt was indeed on the hunt. I'm sorry she's destroyed Angareb and negatively impacted your game and experience. 

Also, thank you for chiming in ...

Hey @JaaaaaaaamesL!

I'd be happy to look into this with you!

Could you let me know which inputs the errors are happening with?

If you could create a support case and attach your system files with that Pinyin keyboard atta...

Gotcha @hundreAd1800, thanks for updating.

Could I have you create a support case with us and attach your ...

Hello everyone!

It does sound like these pirates have become a bit *boring* after the update. 

I do appreciate you getting this reported @Andi18002022 along with the specifics of what they're doing or rather, not doing. And thank you to both ...